British Airways has some Resumed flights from Britain’s two biggest airports after a global computer system failure, but thousands of travelers face further chaos with about 40 flights canceled from London’s Heathrow Airport.
About one quarter of Sunday’s flights Set to Depart from London’s key hub Before 1pm (12:00 GMT) were canceled as the airline Battle to Jätka the “knock-on disruption” to the Schedules, With Aircraft and Crews out of position around the world.
British Airways said it was hoping to operate a near-normal schedule of flights from Gatwick, London’s other airport, Major, and the majority of its Heathrow services.
More flights left Heathrow as the day wore is, but most were operating with delays. Travelers also faced hold-ups at the Gatwick, but no flights were canceled.
The airline advised passengers not to come to the two airports if we had they Confirmed bookings, with disruption expected throughout the holiday weekend.
Monday is a public holiday and many children were starring a one-week school holiday.
Some passengers were curled up under blankets on the floor or sleeping slumped the luggage trolleys. Several passengers complained about a Lack of information from BA representatives at the airport. Others were on their luggage had been lost.
“Everyone is upset. There are people in tears,” said Melanie Ware, who Flew in from Los Angeles and was trying to get to Venice on her honeymoon.
“We rebooked for Venice for tonight, Which they have also canceled now,” she’m told Sky News.
“So we have no way of getting out of Heathrow and they have not compensated us for anything. We’re stuck and this is the worst honeymoon ever.
“British Airways has ruined our honeymoon.”
BA canceled all its flights out of Heathrow and Gatwick on Saturday after the IT failure, Which shut down all of the carrier’s check-in and operational systems and Affected call center and its website.
“We believe the root cause was a power supply issue,” said Alex Cruz, Chairman and Chief Executive of BA, Adding That IT teams were working “tirelessly” to fix the problems.
FULL REFUNDS will be given to Customer Decide who they no longer wish to travel, Cruz said.
While other airlines have been hit by computer problems, the scale and length of BA’s troubles were unusual.
Delta Air Lines Inc. Hundreds of flights canceled and delayed many others last August after an outage hit its computer systems.
Last month, Germany’s Lufthansa and Air France suffered a Global System Which outage briefly prevented them from boarding passengers.